FAQ

Which performances can I see with my ticket?

The admission ticket allows you to access one location only for a single evening but to attend 3 concerts, within the same location. To preserve everyone’s safety, each night and location requires an entrance ticket.

How much does the entrance ticket cost?

EUR 10.00 plus eventbrite’s digital ticketing platform commission fee of EUR 1.88.

Are children allowed?

For safety reasons, we recommend not to bring children under 12 months of age. Children up to 6 years have free access, accompanied by an adult with a ticket. MInors under 16 years of age, must be accompanied by an adult.

Can I bring my pet?

Pets are not allowed: As the location has limited capacity, accesses and movements within them must be moderated and limited due to safety reasons, in order to reduce any possibility of exposure to Covid-19. The duration of the concerts and the limited space of the locations do not have specific areas dedicated to pets of any size.

Can I bring my own food and beverages?

It is not possible. Each location will have stands available for the purchase of drinks and, in some cases, food. If not within the location, in some cases, they will be immediately next to them.

What are the Covid-19 access regulations?

Each participant will have their temperature tested at the entrance. The organization reserves the right to prohibit entry if the body temperature should be greater than, or equal to 37.5 degrees Celsius. Each participant is invited to observe the social distancing measures provided by the DPCM. The organization reserves the right to report or prohibit behaviours that violate the DPCM. It is mandatory to wear a mask at the entrance and when moving around inside the location. Each location will be provided with sanitizing gel.

I forgot my ticket, can I still get in?

In order to preserve the safety of all participants and observe the social distancing measures provided by the DPCM, it will not be possible to access the events purchased without a regular ticket, in digital pdf format, printed or via the eventbrite app.

Can I enter without a face mask?

It is mandatory to wear a face mask at the entrance and when moving inside the location.

Can I enter and leave the location during the concert?

Yes, it is possible to enter and exit the location of the purchased title. Bracelets of the location and of the evening will be delivered at the time of entry. The QR code is unique and cannot be reused or transferred once you have checked in. However, it is advisable to limit moving in and out as much as possible in compliance with Covid-19 regulations.

I can no longer go to the purchased event, what can I do?

If the QR code has not been used, you will be able to request a refund within 7 days before the event. Before the deadline, it is possible to give your entrance ticket to a third party.

I am a person with a disability, what should I do to go to the event?

Persons with disabilities can buy a ticket at the standard price provided for the event and request 1 free ticket for their support person. Please send an email with the relevant certificate to accrediti@ferrarabuskers.org indicating the location and the preferred event. We will take care of sending you the free ticket.

I am a member of the Ferrara Buskers Festival association, how can I join the event?

Admission to members of the Ferrara Buskers Festival Association is free. Members are required to write to accrediti@ferrarabuskers.org indicating the location and therefore the desired event day. The membership card must be shown at the entrance (with deadline 31/12/2020). Similarly to the other tickets, each location and event must have its own access ticket. All free tickets will be provided until each location capacity will be filled.